Last updated: March 2, 2026
By accessing or using Paymentron's invoice recovery platform and services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Paymentron ("we," "our," or "us").
Paymentron provides an automated invoice recovery platform that helps businesses collect on overdue invoices. Our Service includes:
Paymentron is not a collection agency. We provide tools and services to help you recover overdue invoices. You remain responsible for compliance with all applicable laws and regulations, including the Fair Debt Collection Practices Act (FDCPA) and state collection laws.
To use our Service, you must:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Our Service uses a success-based, all-in-one pricing model. The recovery fee covers recovery services and payment processing (via Stripe Connect); there are no separate processing charges.
Recovery fees are automatically calculated and deducted at payout. The fee applies to any amount recovered on an invoice, including partial payments. Our fee is all-in-one and covers Stripe’s payment processing; you receive one net payment per transaction.
All payments are processed through Stripe Connect. Paymentron is not a payment processor or merchant of record. Stripe handles payment processing, funds routing, and compliance. Our recovery fee covers processing; you receive payment net of the recovery fee only.
You agree to use our Service in compliance with all applicable laws and regulations, including:
You agree not to:
You are responsible for ensuring that all data you provide or import into the Service is accurate, complete, and up-to-date. You represent and warrant that you have the right to use and share any data you provide to us, including customer information and invoice data.
The Service, including all content, features, functionality, and technology, is owned by Paymentron and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your business purposes in accordance with these Terms.
You retain ownership of all data you provide to the Service. By using the Service, you grant us a license to use, process, and store your data as necessary to provide the Service and as described in our Privacy Policy.
Our Service integrates with third-party services, including:
Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services. Integration with these services requires you to provide appropriate authorization and credentials.
We strive to provide reliable service but do not guarantee that the Service will be available at all times or free from errors, interruptions, or defects. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable for any loss or damage resulting from such modifications, suspensions, or discontinuations.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAYMENTRON SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.
We do not guarantee that you will recover any amounts on overdue invoices. Recovery rates depend on various factors outside our control, including customer financial circumstances, invoice validity, and market conditions. You are solely responsible for the validity and enforceability of the invoices you attempt to recover.
You agree to indemnify, defend, and hold harmless Paymentron, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any law or regulation; (d) your violation of any third-party rights; or (e) any content or data you provide to the Service.
You may terminate your account at any time by contacting us or using the account deletion feature in the Service. Upon termination, you remain responsible for any fees incurred prior to termination.
We may suspend or terminate your access to the Service immediately, without prior notice, if:
Upon termination, your right to use the Service will immediately cease. We may delete your account and data, subject to our data retention policies and legal obligations. Sections of these Terms that by their nature should survive termination will survive, including Sections 6 (Intellectual Property), 9 (Disclaimers and Limitations of Liability), 10 (Indemnification), and 12 (General Provisions).
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Paymentron regarding the Service and supersede all prior agreements and understandings.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of [Your State/Province], without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be resolved through:
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
If you have questions about these Terms, please contact us:
Paymentron
Email: legal@paymentron.com
Address: [Your Business Address]